The Drop Clothing - Overall Rating based on 21 reviews
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Overpriced low-quality product
I bought something from The Drop Clothing and man, what a rip-off. It fell apart after only a week of wearing it, and when I asked for a refund or exchange, they wouldn't budge. I'd steer clear of that place if I were you!
Hoodie purchase
I ordered a hoodie from this place and was really looking forward to receiving it. However, weeks passed and it never arrived! I eventually contacted them via email, and they explained that their inventory was incorrect, promising to refund me. Unfortunately, I am still waiting for that refund. I had to resort to reporting them to my credit card to get my money back. Just a heads-up - be cautious when ordering from them!
Shorts purchase
I got these two pairs of shorts, but they just didn't fit me well at all. So, I had to send them back. I reached out to the customer service folks through email, but they never got back to me. I even returned the shorts, but still no refund. It's just frustrating not knowing what to do next!
My new hoodie with cool designs
I recently bought this really awesome hoodie with amazing designs from this one place. But when I tried to reach out to them with a question, they never answered the phone! It feels like they don't really care about their customers. And to make matters worse, turns out they don't even have the items in stock, they just ship them from other places. And get this, the owner supposedly lives in Las Vegas but no one has heard of them there. It all seems pretty suspicious if you ask me!
Recent clothing purchase
I'm really disappointed in how this company completely ignores ethical standards. They don't seem to care at all about lying and tricking customers, which is just not right. I've reported them to the proper authorities for not following FTC rules. It's so frustrating to see them choose to be shady instead of being honest in their business. When there's only one good review and lots of bad ones, it's definitely a warning sign. I want to warn others to be careful if they're thinking about buying from this company.
Jeans and T-shirt
I ordered these really awesome jeans and t-shirt from this one place, right? But get this, after I paid, I didn't hear anything for like a whole week! Can you believe that? So, I decided to shoot them an email, but guess what? No response! Then, I tried calling, but their number was out of service! Like, seriously? They finally got back to me after I complained to my bank and the bbb. They told me it takes 10 days to ship and another week to get to me. I mean, come on, a whole month?! They took my money right away too! I canceled my order because waiting that long is just not cool. They said it would take "several days" to get my money back. We'll see.
Order placed 10 days ago
I placed an order 10 days ago and still haven't gotten it shipped. I tried calling and messaging customer service, but no one has gotten back to me. I even asked for a refund, but still no response. It's not right for a company to not follow through with a sale. I'm thinking about contacting the Better Business Bureau.
Ill-fitting order, no refund
I recently bought something from The Drop Clothing and it didn't fit, so I sent it back for a refund. I talked to a person named McKayla who said their refund system was down, but after two weeks, I still didn't get my money back. Instead, I got a fake invoice and lost $60. I'm pretty upset about this whole situation because I lost money on something I didn't even keep. I think The Drop Clothing needs to improve their customer service and make their refund process more reliable.
Online shorts purchase
My experience with this online store has been a total nightmare. I bought a pair of shorts more than two months ago and still haven't gotten them. When I reached out to customer service, they were not helpful and pretty rude. They told me they're just a middleman for other companies and can't promise when my order will arrive. This lack of responsibility is not okay, and I feel like they've ripped me off. I'd warn anyone thinking about shopping here to be really careful.
Oversized shirt purchase
I'm really disappointed with the huge shirt I bought for my son. The size was totally wrong, and when I tried to exchange it, they said it was past the 15-day return time. It was a Christmas gift for my son, so I feel like I wasted my money and holiday spirit on a shirt that doesn't fit well. I won't be ordering from this place again.
Ball cap purchase
I was pretty nervous after reading some reviews, but I decided to take a chance anyway. To my surprise, everything turned out great. I placed my order and got quick notifications confirming it. The next day, I received my tracking code and the ball cap arrived in a nicely packaged box. I was so relieved it wasn't just thrown in a bag and came out looking perfect. I'll definitely be coming back to order again!
New clothes, cool brands
Have you checked out the new brands at The Drop Clothing? I had the best experience with McKayla, she helped me find the perfect size for a brand I was interested in. Definitely going to be a repeat customer!
Graphic tee
The shirt I ordered was really awesome, but I never received it! The customer service was terrible, I mean, "Antonio" was the absolute worst. They didn't even ship my shirt and I never got a refund. Don't bother spending your money here, find another place to buy clothes that actually arrive!
Unfulfilled order cancellation
I had a pretty bad time with an online clothing store recently. I spent $120 on an order, but after 8 days it still hadn't even been shipped out. I tried everything to cancel it - calling, emailing, messaging - but I couldn't get through to anyone at the company. It was so frustrating and kind of upsetting because it felt like they were just taking my money with no concern for me as a customer. And to top it off, when I asked about my order on social media, they straight up blocked me on Instagram. So not cool and totally unprofessional. I really hope nobody else has to deal with this kind of mess.
Shirt purchase
Oh my gosh, I really wish I had checked out the reviews before I bought this shirt! It's been like three days now and I haven't even gotten a shipping confirmation yet. I tried calling the phone numbers they provided, but one goes straight to voicemail and the other one doesn't even work at all. I've sent emails and left messages, but no one has gotten back to me. These guys are seriously the worst, and now I totally regret purchasing from them. Definitely a warning to all potential buyers out there!
Discontinued Nikes Order
I wasn't sure about ordering from this store because of some bad reviews, but I took a risk and it paid off. I got a pair of limited-edition Nikes and they arrived in just a week. The shoes were in great shape and exactly what I wanted. Ordering was easy and the price was fair for what I got. I was pleasantly surprised by how quickly they were delivered and the customer service was top-notch. All in all, it was a really good experience and I'll definitely shop here again.
Clothing
I was initially kinda iffy about ordering from this store because of a few bad reviews, but I decided to take a chance anyway. And I'm glad I did because my experience ended up being really good. The customer service was top-notch, Antonio and Tre were super quick to answer all my questions. They kept me in the loop the whole time, and even their Instagram page responded to my DMs. My order came earlier than I thought it would, and the product was exactly what I expected. I actually found a new favorite store through The Drop Clothing. I get why some people might have negative things to say, but I think it really depends on the specific companies they partner with for each order.
Skate items purchase
I just bought a bunch of skate stuff online - decks, bearings, and other gear. They had a great selection and I found exactly what I wanted. The shipping was okay, maybe a tad slower than I hoped a couple times. But, when I got my stuff, it was all good quality and what I expected. The customer support folks were super helpful and quick to respond whenever I had questions or needed help.
Osiris skate shoes
I just got myself a pair of Osiris skate shoes from The Drop Clothing because I saw an ad online. They were on sale with free shipping, so I snagged them for about 30 bucks. When they showed up right on schedule, I was really impressed with how good they looked and felt. TheDrop.com really came through with top-notch products at a reasonable price.
FA Deck
Ordered a deck through this shop because I had a coupon. On multiple deck listings on the site it said "All decks come with free black grip." I received my order a week later with no grip included. Sent an email and got a reply back from Mykayla and her reply was "We heard back from Krudco Skate Shop who said there was never any free grip tape that was supposed to come with this deck." Well I didn't order from Krudco, I ordered from thedrop.com. false advertising!
Review with most votes
FA Deck
Ordered a deck through this shop because I had a coupon. On multiple deck listings on the site it said "All decks come with free black grip." I received my order a wee... Read onBy: Leonard Sun