All reviews of Maryam Weber
Review about: Avoya Travel
Cruise booking
I recently had a really frustrating experience with an independent travel agent who works with the agency I booked my cruise through. I've been using this agent for a while now, but when my cruise got canceled because of the pandemic, they pretty much ghosted me for over six weeks. I finally reached out to the travel agency for help, but they couldn't really fix things to my satisfaction. The new agent they put me in touch with had a bunch of issues when I tried to rebook my cruise, and it turns out that the lack of oversight from the travel agency caused problems with payments and communication with the cruise line. Honestly, this whole situation has really ticked me off and made me lose trust in these independent agents that work with this travel agency.