All reviews of Matt S.
Review about: Getnamenecklace
necklace with 3 names
The website listed production time and shipping time. I paid for express shipping at a significantly higher rate which would have gotten the necklace to me on time. They did not ship until a full week after the quoted production time ended which made my expedited shipping worthless. They offered a 5% refund only after numerous emails. My shipping was $28, and their refund was $1.75, NOT ACCEPTABLE. I don't want a product refund, I wanted a refund of the extra shipping since the company shipped it late.