All reviews of Mauricio Johnson
Review about: The Tool Nut
Cordless drill
I recently bought a cordless drill from The Tool Nut, and I'm happy with the drill itself. However, I was a little let down by the ordering and delivery process. I placed my order online, got charged right away, but it took longer than I expected for my item to ship. I didn't receive any updates on my order status, and when I tried to get help, the live chat wasn't working, and my emails were left unanswered. Finally, after talking to someone on the phone, they said my order would be shipped soon. I think better communication and faster shipping would make The Tool Nut a much better experience for customers overall.