All reviews of Mckenzie Cummings
Review about: Swinnerton Cycles
Bike purchase for Christmas
I bought a bike online from this company as a Christmas present for my daughter. However, the whole experience was pretty bad. I didn't get any updates on the shipment after waiting for a week, so I decided to call customer service for some answers. They told me not to worry, the bike would make it in time for Christmas. But then another week passed, and I had to email them to ask about the delay. To my surprise, a week before Christmas, I got a call saying they hadn't even received the bike and had canceled my order. This lack of communication and efficiency is just not okay, I really wouldn't recommend buying from this company.