All reviews of Melyna Berge
Review about: Travelocity
Flight refund policy deception
My recent experience with the flight refund policy at this company was really disappointing. I booked a flight through them, but later found out they didn't tell me everything about their policy regarding duplicate flights. When I asked for a refund for one of the flights, they said I could only cancel and get a credit, which I didn't know before. The person I talked to didn't tell me this from the start, so I felt tricked and annoyed. Now I have a credit that I can't really use because it has to be for the same flight with the same people. Overall, I'm really unhappy with how they handled this and I think it was kind of sneaky of them.