All reviews of Mia Okuneva
Review about: Lorex
Camera System Connection Issue
I just bought a camera system, but I'm having trouble getting it connected to my network. I've tried reaching out to customer support a few times for help, but they haven't been able to give me any solutions that work. The people I talked to on the phone seemed like they didn't really know what they were doing. I even tried messaging them on Facebook, but that didn't help either. They said they were going to escalate my issue, but I never heard anything back from them. It's really frustrating and disappointing to not get any support, especially since I can't even use my new camera system. The lack of response and help from the customer service team is not okay.