All reviews of Michael Marcus
Review about: NITECORE Store
R40 Flashlight
If the other online reviews don't already appropriately caution you enough to not conduct business with nitecorestore.com, then please consider this yet another example to help steer you away.
They sell a number of flashlights that use proprietary batteries. My 2-3 year old R40, a $149 purchase back then, needed a new battery. The battery shows as discontinued on their website, so I reached out to customer service. In addition to taking a while to get responses, the service team offered no help other than stating I should check with other vendors or call the manufacturer.
Well, these products are labeled as Nitecore products, so it's clear to me that they simply add their brand to another manufacturer's product, aren't willing to support the products they sell, and finally, they don't really seem to care at all about taking care of their customers.
Buyer beware! Shop elsewhere!