All reviews of Michelle Macejkovic
Review about: Barn And Willow
Blackout Roman Shade
I just bought a blackout roman shade from this company and man, it's been a huge letdown. The shade showed up with a bunch of holes in the blackout part, so light is seeping through. I reached out to customer service right away with pics, and at first they said they'd send me a new one. But then after a while and tons of emails later, they backtracked and said the shade was fine and wouldn't replace it. That kind of wishy-washy behavior and bad communication is not cool, especially for something that cost a lot like this. Now I'm stuck with a messed up product and no fix in sight.