Barn And Willow17 reviews
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Chemical-free curtains
I finally got rid of all the toxins in my home by getting these amazing curtains. The website was super easy to use, and I was so surprised when a design specialist reached out to help me - really makes you feel like a VIP! My custom curtains showed up in just 8 days, which is lightning fast for an online company. They look so luxurious compared to my old ones from that big Swedish furniture store. Now I can sleep soundly knowing that my curtains are made of top-notch material and will hold up for a long time.
Custom blinds
I just bought some custom blinds from this company and man, let me tell you, I was really let down by the whole thing. Their customer service was basically non-existent. I tried calling, but the number didn't even work. And when I sent emails and tried to chat, I didn't get any responses. It was so frustrating and made the whole ordering process seem really unprofessional. On top of that, the quality of the blinds was pretty low considering how much I shelled out for them. They started falling apart after just a few years. I feel like I got ripped off because the product didn't live up to what I expected.
My pillowcases
I ordered some pillowcases, but they never showed up in the mail. I called and emailed, but it was no help. I ended up having to cancel my payment because it was taking so long. Finally, when they did get in touch with me, they acted like they had no clue what was happening and just told me to reorder. Yeah right!
Thick, high quality curtains
I just bought a bunch of curtains from this company and let me tell you, I am super happy with them. Unlike curtains I've gotten from other brands before, these ones are nice and sturdy. I'm definitely gonna order more for my other rooms.
Custom Roman shade purchase
I just bought a custom Roman shade for my bathroom window from this company. But, when it arrived, it was too long and the cord was on the wrong side. I tried reaching out to customer service a few times with proof of the errors, but they weren't helpful at all. Their return policy on the website was tricky too, which made me even more frustrated. My whole experience with them was a letdown and I wouldn't suggest them to anyone.
Roman blinds with continuous cord
I bought some Roman blinds with those cords that always seem to break, and mine completely fell apart after only 4 months! To top it off, they were too short when they arrived and now they're unusable. I tried reaching out to the company to see if they could help, but I haven't heard anything back. Save your money and shop elsewhere!
Custom draperies
I recently ordered custom curtains from this company, but the experience was not good at all. They told me I would get my order in 10 days, but it's been three months and still no curtains. They aren't responding to me and it's been really frustrating dealing with their customer service. Even the CEO's promise to help didn't lead to a solution. I had to dispute the charges with my credit card company, like many others. I suggest finding a different business to avoid this hassle and letdown.
Custom curtains
I just wanted to share my experience with my recent purchase of custom curtains on your website. Ordering was a breeze and I loved all the different options I could customize. But, after the delivery date came and went with no updates on my order, I started to get worried. I reached out multiple times via email and phone, but never heard back. Even tried the online chat, but it was never up when I needed help. I think as a customer, good communication and keeping me in the loop on my order status is super important. Just wanted to share my feedback!
Blackout Roman Shade
I just bought a blackout roman shade from this company and man, it's been a huge letdown. The shade showed up with a bunch of holes in the blackout part, so light is seeping through. I reached out to customer service right away with pics, and at first they said they'd send me a new one. But then after a while and tons of emails later, they backtracked and said the shade was fine and wouldn't replace it. That kind of wishy-washy behavior and bad communication is not cool, especially for something that cost a lot like this. Now I'm stuck with a messed up product and no fix in sight.
Bought curtains
Oh my gosh, I am just so frustrated with this company! I bought these curtains thinking they would look amazing in my room, but they turned out to be completely different than I thought. When I tried to get them fixed because they were messed up, I reached out to them in every way possible, but they completely ignored me. It's really disappointing how they can treat their customers like that, you know?
Torn drapes
I got these drapes from this company and man, they were a huge letdown. The quality was terrible and the customer service was even worse. When I finally got the package, I saw that the drapes were torn in a really obvious spot, like you couldn't miss it. I tried calling and emailing the company a bunch of times, but they never got back to me. It's just not cool to send out messed up stuff and then ignore the customer when they try to bring it up. It's just not right.
Curtains never received
I'm really upset about how things went down with this company. I ordered some curtains way back in the day, like five months ago, and I still haven't gotten them. And on top of that, they've been ignoring all my emails and requests for a refund. This kind of treatment is just not cool, you know? I'm definitely not going to be telling anyone to check out this company.
Roman shades review
I just bought four roman shades for my house from this company. At first, I thought they looked really nice and added a classy touch to my decor. But as time went on, I realized the quality wasn't great. The rings on the back kept falling off, the strings broke, and the brackets got all bent out of shape. Even though they looked good, they just didn't hold up well. Plus, they were pretty expensive, so I expected them to last longer.
Belgian flax roman shades
I recently ordered some Belgian flax roman shades and let me tell you, I was really impressed! The quality was amazing and they arrived super fast. The stitching was absolutely perfect and the packaging was really nice. I definitely won't be going anywhere else and paying those crazy high prices when I can get the same quality shades here for a much better deal.
Custom curtains
I'm really bummed about how things have gone with this company. I ordered some custom curtains back on September 8th and ever since then, I've been relentless in my attempts to check up on my order. I've reached out through email, chat, voicemail, IM, comments - you name it, but it's like I'm talking to a wall! It's so annoying to be kept in the dark about something I actually paid for. This lack of communication and professionalism is just not cool.
Damaged drapes from undisclosed origin
The drapes I got were in really bad shape. They came in a banged-up box from some mystery place that wasn't even listed on the website. It looked like they were made in India and they smelled gross and musty. I tried reaching out to customer service about returning them via phone and email, but I never heard back, not even after a whole week. It was such a letdown and a big hassle.
Custom Roman Shades
Terrible customer service and scam artists. Do not shop from them. They don’t deserve your hard earned money.
Did not deliver the correct custom shade that I ordered (wrong dimensions and incorrect hardware placement). After chasing them down for a response for weeks, they admitted that what they sent was the incorrect length but stated they don’t guarantee that your CUStOM order (for which they ask for EXCACT dimensions down to the tenth of an inch) will be the measurements that you receive. Strange because their website states the exact opposite, even going so far as to state that even if a customer measures incorrectly for their custom item (which was not the case here) they will still make it right. Crazy and so dishonest to state this as that is what persuaded me to place an order with them. Although my shade was a half inch too short and leaves a noticeable gap between the shade and the window ledge (as I must keep the shade pulled due to privacy) and the cord cannot be mounted on the right side, but they sent right side instead of the left placement that I ordered, they said too bad… It’s “close enough”.
They do not deserve your business! Choose instead a company with integrity, quality and your satisfaction at heart!
About Barn And Willow
Getting your house in order requires different steps. You need to get the right colors for your painting, you also need to get the perfect furniture as well as high-quality wallpapers. Aside from this, you also need drapes that add elegance to your home. However, in your search for the best store that has the drapes of your interest, you may find Barn And Willow.
Yet, Barn And Willow is a stranger to you. You may find it difficult to find answers to questions like which services does it exactly offer? Does it offer fine materials or low-quality materials? How does Barn And Willow brand its materials and what is its customer service like? By reading reviews, you can access firsthand knowledge of how the company works and how it can contribute to the decoration of your home.
About the Barn And Willow
Founded in 2014 by Trisha Roy, the company is based in Menlo Park, California. It is a group of people who produce high-quality and custom shades and drapes for homeowners. The company has a goal of offering coverings with the highest quality at a competitive rate. It believes that it is a company of specialists who create an enjoyable experience for its customers.
Products and Services of Barn And Willow
Barn And Willow prides itself in productions of Roman shades, custom drapery, drapery hardware, roller shades, throws, throw pillows, and lots more. Barn And Willow products are from some of the finest factories, as it claims, and it is for high-end home decorations . Barn And Willow wants accessibility to quality materials which is why it works from the factory directly.
Payment and Delivery Options of Barn And Willow
Barn And Willow offer high-quality services and allow payment through options like American Express, PayPal, MasterCard, and Visa. Immediately after the order of your items, you’ll receive an email notifying you of the delivery date. It claims that all stitched shades and draperies may take about 10 business days or more for delivery depending on your location. Regardless, you'll receive an email with the estimated delivery date.
For proper size according to your interest, customers are advised to check guides to measuring their walls. This applies mostly to those who want a custom drape or shade. All items can be returned within 30 days of purchase and a refund can also be initiated within 5 business days.
Site Accessibility of Barn And Willow
With a simple online search, you can find the company. Barn And Willow also has navigable links on its website. This allows for an easy shopping process.
Complaints and Tips for Barn And Willow
If you've purchased any product from Barn And Willow and you have issues with it, you can write it out here. You can also get in touch with a customer service agent of the company. Through this, you'll have your challenges dealt with.
Importance of Feedback
As a customer of Barn And Willow, you can express your experience with the product here. If you have reservations about their services, you can also write it here. By doing this, you'll inform future buyers of the things they need to worry about, and the things they should expect.
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Contact Information
Categories Barn And Willow
Online Shop | Personal care | Home and Garden
Page Statistics
Seite online seit: July 26, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Custom Roman Shades
Terrible customer service and scam artists. Do not shop from them. They don’t deserve your hard earned money. Did not deliver the correct custom shade that I ordered (wrong di... Read onBy: Amy