All reviews of Minerva Mann
Review about: Holiday Lettings
Unfavorable cancellation and refund policy
I made a holiday rental booking not too long ago, and I was pretty disappointed with their cancellation and refund policies. Basically, you gotta fork over all your cash upfront if you want to cancel without losing your deposit. And on top of that, they still hit you with a booking fee if you do get a refund. It's like they're trying to wring every last penny out of you, whether you actually end up staying there or not. In my opinion, I wouldn't recommend this holiday rental service to anyone because of their lack of help and unfair policies when it comes to cancelling.