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Review about: Trainz
american flyer accessory
Trainz advertised a new in box accessory for american flyer. What arrived looked nothing like the pictures they advertised on Ebay. Rather than new, the item was very used and totally inoperable. This is not an honest transaction and I would advise great caution in dealing with this company. Other reviews on this site also are a cautionary note as to the trustworthiness of this company.
I have dealt with the folks at Trainz for over a year. I have had 5 different orders. On 2 of these Orders I had some problems. I notified Customer Service about the problems and Frankie from Customer Service replied and worked with me to fix the problems to my satisfaction. The time spent making those problems right was above the norms for On Line business. I will continue dealing with Trainz because of the service that I have received from them.