All reviews of Mz. R.
Review about: JustFashionNow
Tops and shoes
Sounded like a great site to buy clothes.
Ordered 4 items. Took awhile to get them.
1 fit, 3 did not.
Contacted customer service as stated. Here is the response I received,
"Please note that customers must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.
Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.
Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
If you still want to return the package, you should email us for a return label within 7 days, the aforementioned deadline
***Kind reminder: Any addresses on the parcel are not approved as the return address.
Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. *If you still want to return the package, you should email us for a return label within 7 days, the aforementioned deadline."
They should be upfront on their website.
I will be donating the items to charity, and not purchase from them again.