All reviews of N. Connelly
Review about: Stonewall Kitchen
Syrup and Jelly
I got a bottle of syrup and a jar of jelly from this company. The jelly showed up in good shape, all nicely packed and sealed. But the syrup came leaking, with a cap that didn't fit right. I tried to contact the company a bunch of times to fix it, but no luck. The automated system said they'd call me back in 24 hours, but that never happened. It's been almost a week now and my issue is still not fixed. I just wanted a new bottle of syrup, but it seems like that's too much to ask for. I wouldn't recommend ordering from this company because you might get stuck dealing with the same customer service problems I'm facing. It's frustrating to feel like they're ignoring my concerns, especially when all I needed was an easy fix to a packaging issue.