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Review about: Lilly Pulitzer
Pants with gift card and credit card
I went shopping at this store and used both a gift card and a credit card to pay. I really like their stuff, but I was super let down by the customer service. When it came to getting my refund, they only gave me back the amount I paid with my credit card, not the gift card amount. I tried calling, chatting, and emailing multiple times to talk to someone in customer service, but I couldn't get through to anyone or get a good answer. This lack of help and communication has made me feel pretty bummed about the whole experience with the company.