All reviews of N. Stoltenberg

  • Review about: Leatherman

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Faulty Bit Driver Extender purchase

    I've had nothing but trouble with the Bit Driver Extender I bought from this company. Even after reading about the issues online, I still went ahead and got it along with a Bit Kit and a Wave+. As expected, the extender turned out to be faulty, with a bit getting stuck the first time I used it. When I contacted customer service, they refused to replace or exchange the products just because I'm not in the USA. All they offered was a partial refund, which was not enough for me. I've sent multiple emails over the past 5 weeks, but they've completely ignored me. It's a big gamble buying outside the USA from this company, especially if you end up with a faulty product like I did with the Bit Driver Extender.