All reviews of Nancy Woolf
Review about: Canada Vet Express
Nexguard and Revolution
First time ordering from this site. Unfortunately, received another customer's order. I emailed customer service to let them know. I got a timely reply and was asked to m ail the order to the proper recipient and told I would be reimbursed fur the shipping. I did so the following day and emailed the same customer service rep. a copy of the receipt. Several days passed and I did not get a reply. I sent a copies of the receipt 2 more times. I then received a voice mail message stating that they had not heard from me!! I called back and had to give them the tracking # and amount I paid over the phone. I also had to inquire about MY order, as I had no confirmation that the other party had shipped my products. This was unorthodox and unprofessional in my opinion. This was a $200 order. I placed the order 3/24/2021. It's now 4/10 and I still haven't received my products. My dogs are scratching and uncomfortable. Will go through my vet and pay more in the future. Not pleased with this experience.