All reviews of Nicole Effertz
Review about: Simple Mobile
Recent plan switch
I just changed up my plan with this company, and honestly it was a total letdown. The customer service rep I talked to, this guy Romene with badge number 510440, was really not up to par. When I asked to chat with a supervisor about getting a refund for a plan I never used (and got switched to by mistake), they straight up said no. So now I'm stuck paying for two plans, when I never even had the chance to use one of them.