All reviews of Nina Bernier
Review about: Royal Design
Return item difficulties
It's super frustrating as a customer when you have trouble returning something. I tried to return an item and couldn't get the company to respond or send me a return label. I reached out multiple times through different ways, but got no response and no solution. This lack of communication is not okay and it shows that the company isn't good at customer service. They claim to provide a smooth shopping experience, but this handling of returns is really disappointing. I'm not happy as a customer.