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Review about: Bonanza
Recent account shutdown
I'm really upset right now because my account got completely deleted out of nowhere. I've been a customer for a long time, so it's really frustrating and unprofessional to have this happen without any explanation. When I tried to get some answers from customer service, all they gave me was a generic response saying they couldn't tell me anything. This lack of transparency and communication is not okay, and it's making me feel confused, disappointed, and angry.