All reviews of Noelia Howe
Review about: Melodysusie
Scarlet MS drill handpiece replacement
The handpiece on my Scarlet MS drill started making this really loud metallic noise whenever I cranked up the speed to over 10 rpms. It was super annoying and made it a pain to get anything done with the drill. So I reached out to the customer service team, and they were on it right away. I shot them a video of what was going on, and they checked it out pronto. In just a few days, they had a brand new handpiece sent out to me, which totally fixed the problem. I was really impressed by how quickly they took care of everything and how nice they were the whole time. All in all, I'm really happy with how everything turned out and so grateful for the awesome customer service from the team.