All reviews of Norbert Corkery
Review about: Esure
Car insurance purchase
I just bought car insurance online and let me tell you, it was a bit of a rollercoaster with this company. The process of getting the policy was pretty simple and clear, no complaints there. But when it came to actually getting into my account and getting all the important insurance papers, that's where things went downhill. The customer service was not great - the online chat folks couldn't really help me out and ended up sending me the wrong documents even after I told them what I needed. At first, they blamed it on some IT glitch, and it took a few tries before I could finally get into my account and get the right stuff by changing my email. Crazy enough, this ended up making my policy cheaper, but I was left scratching my head wondering why that happened.