Esure Reviews
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A Convenient and Affordable Insurance Solution
As a client of Esure, I have had a great experience with the company. The process of getting insurance coverage was simple and straightforward, with all the information I needed easily accessible on their website. The customer service team was also very helpful and responsive whenever I had questions or needed assistance.
The policy options were comprehensive and offered a good balance between coverage and cost. I also appreciated the various discounts and rewards offered, which helped me save money on my insurance premium.
Overall, I am very satisfied with my experience with Esure and would definitely recommend them to others looking for insurance coverage.Policy purchase mistake
I messed up when I bought a policy because I thought I needed a new one since my current one was ending soon. And then I realized my mistake. But I was able to talk to customer service and work out a new deal. Jessica, the rep I talked to, was really cool and she waived the cancellation fees for me, even though I had only had the policy for less than a day. I thanked her for that, but I still think it's not right that customers get penalized for canceling policies, especially when the start date is still some days away. But overall, the whole process was pretty easy and convenient, being able to do it all online.
Insurance purchase
I found it pretty easy to figure out the online system, but I would've liked the choice to chat with someone in person to clear up a few details. Also, the automatic renewal thing for next year wasn't very clear, and I would've liked a heads up before renewing so I could decide if I want to do it or not.
Quick and easy registration
The registration process went really smoothly and was super efficient, from start to finish. The payment options were straightforward and easy to use. I've never used this company before, but it's clear they've put a lot of work into making their website/app user-friendly and accessible to everyone.
Car insurance purchase
I just bought car insurance online and let me tell you, it was a bit of a rollercoaster with this company. The process of getting the policy was pretty simple and clear, no complaints there. But when it came to actually getting into my account and getting all the important insurance papers, that's where things went downhill. The customer service was not great - the online chat folks couldn't really help me out and ended up sending me the wrong documents even after I told them what I needed. At first, they blamed it on some IT glitch, and it took a few tries before I could finally get into my account and get the right stuff by changing my email. Crazy enough, this ended up making my policy cheaper, but I was left scratching my head wondering why that happened.
Secure payment
I bought something and it was easy to pay for, but now I'm just waiting and waiting for the mail with all the important papers and details to come in. I need that stuff to feel official, you know? So, when is it going to show up in my mailbox?
Car insurance quote
I hopped on the website and answered some basic questions for my car insurance quote. As soon as I entered my bank info, I got a quick confirmation. They were super helpful and their quotes were competitive. Seriously can't complain, they made it all so simple and easy!
Phone for elderly individual
I was looking for a phone that actually worked and had customer service reps who spoke English and were nice and helpful. It reminded me of dealing with an old-school guy like Michael Winner. The website was okay, but a little too advanced for my tech skills.
Car insurance purchase with added extras
Esure is hands down the best insurance company I've ever had in all my years of driving. Just got a killer quote on my car with a few extra perks, and I'm stoked to stick with them. I'd definitely suggest them to anyone looking for insurance.
