All reviews of Novoa

  • Review about: KidsHoo

  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Peppa pig dress, doll, slippers and pjs

    My daughter's birthday is on July 30th . She is a big Peppa Pig fan. I will pay for most fastest shipping at kidshoo.com.
    After I placed the order, the customer service had the first time to send an email and phone message. Even if paid the urgent fee now, they couldn't deliver it within 5 days. If I want an order, they will also refund me the express fee. They are taking customers seriously, so I let them send orders normally. Their website let me buy everything I want. I hope I can be satisfied when I receive the goods

    I received 2 of the shows today out of 3 pairs ordered and the shoe's we melted ,what are we going to do about this??

    I just received order# KH202010146883232540.
    All the pajamas are too small. I want to return with a full refund As soon as possib

    Took 3 weeks to receive my order and they got the sizes wrong. Do not order from this company.

    Yes I would like a refund for my pajamas too. The sizing is all wrong and the fabric is awful. They have offered to send new pajamas but that is not the issue. The issue is they are made incorrectly and the fabric is horrid. I got an address in China to send the back to and then they would refund me. yeah right? I am not paying to ship to no where China and never see a refund. I had to order from another retailer and they most likely won't be here in time for this Christmas. I need to be more careful about who I am buying from. No more Slow boat from China items. I ordered these in plenty of time but didn't get here in time to find out they are crap and order from somewhere else. Not happy. Just refund me and move on.

    I HATE THEM. Ordered Christmas pjs. A label was created on the 12th of December. As Christmas neared I told them I didn't want them because they wouldn't be here on time. Low and behold, they shipped them on 12/30. The pajamas say "Merry Christmas". I want my money back. I hope their company burns down. The phone number doesn't work. It wasn't cheap and it was supposed to be a special memory. I hope that all involved get fleas. Really the worst company ever.

    Horrible services! order placed on 12/7/20 for Christmas pajamas arrived after Christmas I was unable contact or track my order or costumer service for return or refund merchandise. NOT HAPPY

    Horrible experience with this company made order on Feb 22 here it is MARCH 29 and haven't received order yet only thing I see is shipping label made .This is bad wouldn't recommend this website to anyone.

    They are thieves!!! FRAUD COMPANY!!! Do not purchase here! They steal your money and don’t send you the order!