All reviews of Nyasia Greenholt
Review about: The Shade Store
Custom window treatment purchase
My experience at The Shade Store was really disappointing. I spoke with a representative named Julie about my project, clearly explaining my needs over the phone. Unfortunately, I accidentally sent pictures to the wrong number at first, thinking it was a mobile number. When I realized my mistake, I took the time to resend the pictures via email to make sure they got what they needed. Even though I provided detailed information about my project, they ultimately said they couldn't help me. I asked for just 10 more minutes to discuss further, pointing out that my needs were within their scope of business, but my request was denied. It was frustrating to be treated so dismissively, especially when I could have referred others or come back for more projects. Because of this experience, I won't be using their services or recommending them to anyone.