All reviews of Opal Baumbach
Review about: Sachin & Babi
Final sale dress
I bought a dress on final sale and was super disappointed with the customer service. I ordered the right size, but when it arrived it was a size too big. Made me think their sizing chart was way off. When I tried to fix it, they wanted me to buy it again, pay double, and then they'd send me a return label for the first one. No apology from them for messing up, just blamed me for not checking beforehand. I measured the dress and it was definitely bigger than they said. Dealing with a company that won't own up to their mistake and makes it my problem was really frustrating.