All reviews of Ora Morissette
Review about: Seville Classics
Adjustable Standing Desk
I recently got an Adjustable Standing Desk from this company and I gotta say, the actual product is really great. But man, dealing with their customer service was a nightmare. I waited a whole week for my order to ship, and when I tried to get updates, I couldn't get through to anyone on their customer care line. When I emailed them, all they gave me was a Fedex tracking number without any real info on where my order was at. And even after the delivery date passed, they blamed FedEx for not picking up the package. When I called FedEx, they told me the shipper never even scheduled a pickup. It was super frustrating going back and forth with no end in sight. Even their Facebook messenger support was no help - they just told me to call or email. And when I threatened to report them to the BBB, their chat support just disconnected without even listening to my issues. Overall, their customer service team's lack of communication and responsibility was just really disappointing.