All reviews of P. DuBuque
Review about: Especially Yours
Dress order experience
I ordered this dress that was out of stock for two weeks, only to see it go on sale while I was waiting for it. The customer service team wouldn't budge on adjusting the cost or giving me any compensation for the hassle. I asked if I could reorder the dress and get a free shipping code since I didn't pay for shipping on the first order, but they said no. The way the customer service team handled it made me feel really disappointed and unappreciated as a customer. It's frustrating to see them not treating customers well when other big retailers like Neiman Marcus, Saks Fifth Avenue, Bloomingdales, Nordstrom, and Macy's make customer satisfaction a priority.