All reviews of Pirula
Review about: Zolucky
1 pair of shoes and 2 blouses
I bought 3 items directly from their website, and when I tried to return 2 of them, I could start the process for the return and it says they will send me information within 48 hrs as to how to proceed and where to send it. I've never heard back from them. I tried different ways to reach them, via many emails, via their chat support, and via a third party agency, and was never even been contacted not even answering the chat box. Completely awful customer service and not serious nor responsible with their commitment to facilitate returns. The 30 days return window is now over just because they never send me the information as to how or where to return the items, so I'm stuck with them and no refund.