All reviews of Quiet Quail

  • Review about: Blaroken

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    3 pair of shorts

    It is easy to order from Blaroken but nearly impossible to receive your goods in a timely manner. Advertised order and shipping time is a joke! I received my order approximately 40 days after ordering not the 14 days advertised. If that is not bad enough, one of the items came in without pockets. After dozens of emails to their "customer service" department, they asked me to ship the defective pair back to China. Then when I decided to dispute the one pair and told them so, the next day I received a refund for the defective item. I had indicated I would not ship to China at my expense and asked for a prepaid return. The refund came with a note that they do not issue prepaid returns to china because the cost is too high. But they wanted me to incur the high cost until I refused.

    The product does not look exactly like the picture on line, mostly the fabric used. The goods come without washing instructions or fabric content. Despite my asking at least 3 times for that information, they never responded to that question.

    All-in-all, I will never do business with this company again and consider the experience a waste of time and energy not to mention the frustration of dealing of their customer service organization.