All reviews of R. Adams
Review about: Air Serbia
Flight delay causing missed connecting flight
I recently had a really long flight delay of over 3 hours with this airline, which made me miss my connecting flight. It was pretty inconvenient and stressful, but what really bugged me was that the airline didn't offer any compensation like they're supposed to according to EU Regulation 261.
And on top of that, when I tried to make a claim through my travel insurance for the new flight I had to buy because of the missed connection, the airline wouldn't even tell me why there was a delay in the first place. This left me stuck and unable to move forward with my claim. It's not cool that they're being so secretive and not looking out for their customers. It really shows that they don't care about making us happy.
I would definitely think twice about flying with this airline because of how they're ignoring their responsibilities and treating their passengers like they don't matter.