All reviews of R. Bergstrom
Review about: Van Der Hout Jewelry
Necklace purchase
I recently bought a necklace from this online store, and let me tell you, it was even better than I expected. The quality is amazing, and the design is absolutely gorgeous. Every time I wear it, I get so many compliments, and it's quickly become one of my go-to accessories. Their customer service was fantastic too - super quick to respond to my questions and helped me keep track of my order. The pricing was fair considering how great the jewelry is, and the delivery was surprisingly fast. I can't recommend Van Der Hout Jewelry enough for anyone in search of stunning and one-of-a-kind pieces.
Review about: Xyzbeads
Jewelry findings
I just bought some jewelry findings from this company and for the most part, they were fine. However, I had a really bad experience with the sterling silver earring hooks. They were so thin and delicate that they bent when I barely touched them. I contacted the company to ask for an exchange, but they wanted me to send a video showing the poor quality of the hooks. It was a strange request, but I did it anyways. Instead of admitting the problem, they said that the fragile hooks were normal because they were made of sterling silver. I've bought similar hooks from other companies that were much better, so I knew this wasn't right. I was really disappointed by the company's lack of transparency about their products and how dismissive they were when I reached out. I won't be buying from them again and I'd warn others about doing the same.