All reviews of R. Marks
Review about: Verizon
New phone purchase
I just bought a new phone from this company and let me tell you, I was really impressed with their knowledge and expertise. The staff was super helpful and took the time to go over all the different options with me, making sure I got exactly what I was looking for. They answered all of my questions and made the whole process really smooth and easy. I walked away feeling good about my purchase and happy with the service I got.
Review about: Brooks Brothers
Suit and dress shirts
I wanna share my recent experience from shopping at this place, and let me tell ya, it was a total letdown. Ordering stuff was a real hassle - had to try a bunch of times just to get it right. The website was a mess, didn't have all the info I needed. And don't even get me started on the service. The employees seemed like they couldn't care less, hardly helped out and didn't know much about what they were selling. Prices were way too high, and they snuck in extra fees without warning. Plus, the quality of what I got didn't match the price tag. To top it off, my delivery was late and the stuff was all beat up when it finally got to me. I'm super disappointed with how things went down.
Review about: Pureology
Online Order Issue
I recently had a not-so-great experience with my online order from this company. I was trying to buy something through their website on my phone, but oops, I picked the wrong thing. I tried to cancel the order right away, but couldn't find that option on their website. So, I hurried over to my computer to take a better look at the product and then placed a new order for the right item. I shot an email over to customer service and then played the waiting game. But man, after 4 days (including 2 weekend days), I still hadn't heard back about canceling that first order.