All reviews of Randi Dickens
Review about: Drizly
Liquor and gift delivery
I just ordered a gift and some liquor for my friend's birthday from this service, and I have to say, I was really disappointed with how everything went down. It took forever and a day for their support team to respond to my emails. And when they finally did get back to me, they didn't even address the issues I brought up - just sent some cookie-cutter reply that didn't help at all. Plus, the delivery driver seemed like they couldn't care less about actually dropping off my stuff properly. They just parked outside my garage and didn't bother coming to the door. And then, to make matters worse, the gift got sent back instead of attempting another delivery, which was so aggravating. Overall, the lack of customer service and attention to detail really rubbed me the wrong way. I won't be recommending this service to anyone in the future.