All reviews of Reuben Leuschke
Review about: The Toy Shop
Missing piece issue
I recently talked to this guy named Ollie over at The Toy Shop, and I gotta say, he really came through for us. My daughter got a jigsaw puzzle for her birthday, but it was missing a piece. After reaching out to Ollie, he quickly sent us the missing piece. But when it didn't quite fit right, he went ahead and sent us a whole new puzzle. That was really cool of him, didn't expect it at all!
I was super impressed by how fast and smooth Ollie handled everything. His amazing customer service not only fixed the problem, but it also taught my daughter about not giving up and being patient. I just wanted to give props to Ollie for going out of his way to make sure we were happy with our purchase.