All reviews of Rick Fowler
Review about: XSuit
Xsuit20 jacket Xsuit20 pants Xshirt30
I paid $126 for a rag. Horrible quality, horrible customer service. Do yourself a favor and buy your clothes elsewhere.
Horrible Quality - I ordered 3 items. Two of the three had manufacturing defects. Issue 1 - In the pants, the crotch seam was not sewn at all (that is an important seam). Issue 2 - The shirt had a hole in it (they would not replace or refund - see customer service below), hence, I paid $126 for a rag. Issue 3 - Took me three times to get the jacket size correct. The 44 was actually tighter than the 42 indicating poor workmanship.
Horrible Customer Service - Issue 4 - Returned the 42 jacket. They said they would have to charge me since I didn't include the garment bag and hanger. I told them I was certain I did return these items. They sent me a picture of them holding up a jacket like that proved I didn't send the bag/hanger. Luckily, when I enlarged another photo they sent, it clearly showed the bag/hanger. I've never had a company try to gaslight me before. Issue 5 - I explained that the shirt had a manufacturing defect - a hole. I wore the shirt once and didn't notice a hole when I put it on. I wore the shirt under a vest. When I took off the shirt, I noticed a hole (the shirt stretches so I am not that surprised that the hole became noticeable after wearing). The area of the vest over the hole had no damage whatsoever so there was no way I could have unknowingly punctured the shirt. XSuit refused to replace or refund the shirt. Xsuit said I damaged it with no explanation as to why my vest was undamaged.
Summary - do yourself a favor and buy your clothes elsewhere.