XSuit - Overall Rating based on 29 reviews
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Face masks purchase
I'm having a similar issue with my order of face masks I placed almost two weeks ago. Despite spending a good amount of money on them, I still haven't gotten any shipment updates or heard anything from the company. When I tried calling the phone number on their website, all I got was some hold music, and not a real person, which really concerns me. The lack of clear communication is worrying, and it's making me doubt if this business is even legit. I expect to be kept in the loop and have good service when I buy something. This whole situation has made me feel unsure and hesitant about doing business with them again. I'll keep an eye on things and give updates if needed.
Online suit purchase
As someone who hasn't bought a suit in a while, I was a little nervous about buying one online, especially a suit that was different from what I usually wear. But I took the leap and bought the suit 5.0 along with a couple of shirts. And let me tell you, it was the best decision ever! The fit was spot on, and the quality was top-notch. I even tested it out with some physical activity, and it held up really well. I haven't washed it yet, but based on how well it's put together, I'm confident it will hold up. Overall, it was a fantastic purchase that went above and beyond my expectations.
Mask purchase
I bought some masks from this company not too long ago, and honestly, the whole thing has been pretty disappointing. I placed my order on 04/19, but they kept giving me different dates for when it'd ship, and none of them were accurate. It's pretty irritating to feel like they're leading me on, especially with everything going on in the world right now. I'm trying to get a refund now, and hopefully, this company figures out how to do better in the future.
Best Suit Ever
Oh my gosh, this suit is seriously amazing! It's so comfortable and fits me perfectly. I had a small issue with the shipping, but the customer service was really quick in resolving it. I definitely recommend getting one because it's fantastic!
Comfortable and stylish suit
The suit fits like a glove and the fabric is so comfy. I've worn it to a bunch of different events and people always tell me how good it looks. At first, there was a sizing problem, but the customer service team was super helpful and got it all sorted out fast. I'm really happy with my purchase and for sure will shop with this company again in the future.
Masks for me and my husband
I bought some masks for my husband and me, but they didn't fit well at all. Our order arrived way later than expected, and we couldn't get any help until we spoke with Adriana. She really came through and fixed everything for us. Seems like they were overwhelmed with too many orders, but Adriana was a total lifesaver. The folks who answered the phone before her were completely useless, though.
Wedding suit purchase
I just bought a suit for a wedding at this shop and I gotta say, the experience was awesome! The suit I got here was exactly what I wanted - it fit perfectly and the material was really high quality. The customer service was outstanding. The employees really went out of their way to help me pick the right size and they answered all my questions with skill and patience. I was really impressed by how knowledgeable and professional they were. I'll definitely be coming back to shop here again.
Versatile suit for all occasions
This suit is amazing - seriously, it's a total game-changer. The fabric is so breathable and comfy, plus it looks fantastic. I've worn it to weddings, fancy dinners, and even just hanging out with friends, and I always get compliments. It's like the ideal suit for any situation, I can always count on it.
Xsuit 5 and X-shirts
I recently bought an Xsuit 5 and two X-shirts from this company. Ordering was easy, but there was a small issue with my delivery. When my package arrived, the jacket fit just right, but the pants and shirts were a no-go. I decided to return the stuff that didn't fit, thinking it would be quick. But, disaster struck when my tracking said my return was delivered, yet the company never told me they got it. After emailing customer service, it took 5 days for them to find my stuff and confirm the swap. Finally, they accepted the return and sent me new items. Unfortunately, my shirts were nowhere to be found, and they didn't send them back. The lack of communication and help from the company dealing with this problem was a letdown, especially with how pricey their stuff is.
Work suit purchase
I recently bought a work suit and I have to say, I'm pretty impressed with the quality overall. The fact that the material is water-repellent is a major plus for me because now I don't have to stress about small spills or rain. The low-maintenance shirts are a total game-changer for me since I don't have time to be ironing all the time. The suit not only looks good, but it's comfortable to wear all day long. The customer service I got was exceptional - they let me return the suit multiple times without charging extra until I got the right size. These suits are definitely more durable than your average ones, which is great considering the wear and tear I put them through in my line of work. However, I did notice that the internal zips trigger metal detectors, and not being able to order custom sizes is a bit of a bummer. On top of that, the special washing and cleaning instructions are a bit of a pain to keep track of. Overall, I'm happy with my purchase and would recommend it to others.
Stretchy blazer
I really enjoy wearing blazers, especially the stretchy ones! This blazer I have is seriously the best. It fits me perfectly and is so comfortable. The rewards program is a nice bonus as well. I'm excited to grab the lighter jacket next. Huge thanks to the founders for creating such an amazing product and for providing such a great experience!
Big shirt, bad service
I bought this shirt online and it was way too big for me. It took forever to arrive at my sister's house in the US, and trying to return it was such a pain. When I asked if I could re-order a smaller size with the same discount I initially got, they wouldn't allow it. It was totally not cool!
Recent Suit Purchase
I just bought a suit from this company and wanted to share my experience. The sizing tool on their website was really useful in helping me pick the right size. I did have to wait a bit longer than expected for the suit to arrive, but I get that shipping can be wonky right now. When I finally got my hands on the suit, I was so impressed with how comfy it was! It's definitely one of my go-to suits now.
Corporate Black Suit purchase
I bought this really nice Corporate Black Suit from this online shop not too long ago. But when it finally showed up at my door, it was a hot mess. The box was all crushed, the hanger inside was broken, and to top it off, there was a weird white stain on the crotch of the pants. It totally looked like someone had already worn the suit before me. Needless to say, I was pretty bummed out about the whole thing and sent it right back for a refund.
Three suits, seven shirts, four ties, an air jacket, two pairs of pants, and undershirts
Ever since I found this company, I've totally overhauled my wardrobe with their amazing products. I got three suits in charcoal, gray, and navy, plus a bunch of shirts, ties, and other stuff, and it's really changed how I view high-end clothes. Not only are the clothes super comfy, but they also have cool features like stretch, water repellency, and odor resistance. I've never had such high-quality and functional clothes before. The only downside is that there aren't many color options, especially for dress shirts. I'm hoping they'll come out with more choices soon so I can completely switch out my whole wardrobe with their awesome tech-made clothing.
Perfectly fitting suit with complimentary shirt
This suit was a game-changer for me. I've always struggled to find a suit that fits just right, but the XSuit was like a dream come true. It fit perfectly right out of the box, no alterations needed. The fabric quality was top-notch and the attention to detail was amazing. Plus, I got a free shirt with my purchase, and let me tell you, that shirt is now a go-to in my closet. Not only does it fit great, but I get tons of compliments whenever I wear it. My only regret is not getting it in more colors sooner. Now I'm itching for the suit in brown and tan, along with a few more shirts in different colors. Overall, I'm super happy with my XSuit buy.
Online suit purchase
I just bought a suit online and was a little nervous about how it would fit. But when it showed up, I was happy to see that it fit just right! The fabric is really soft and has a little bit of stretch, so it's super comfy to wear all day. It not only looks sharp, but it also feels really good on. I'm totally in love with it!
Suit exchange
I ran into an issue with my order and had to swap out the suit. The customer service crew really came through, they were so quick to respond and provided great assistance. They guided me through the whole exchange procedure and made sure I ended up with the right size. I can't thank them enough for their top-notch customer service!
Late delivery, unexpected fees, poor quality
I bought an X-suit Sport and had to wait longer for delivery because of problems in Hong Kong. Customer service didn't tell me about the delay until I contacted them. Then, I had to unexpectedly pay extra fees in cash for customs when my order arrived. Plus, the suit material seems cheap and the size calculator app didn't get it right - the suit is too big. And now I have to pay to ship it back, which seems old-fashioned for a high-end item.
Overpriced face masks
I bought some face masks from this company not too long ago, and I have to say, I was pretty bummed about how it all went down. The website said they had the masks in stock, but turns out they didn't. They gave me a USPS tracking number, but it was all a fakeout - they hadn't actually sent anything. Plus, the masks were pricey, and it felt like they were just trying to make a fast buck without caring about what we really needed. It's frustrating to see them getting promoted online when they're clearly not being straight with their customers.
Review with most votes
Really good and superb quality
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