All reviews of Rick Wilson

  • Review about: Trainz

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    scenery items

    Mistakenly ordered wrong scale item and within an hour of ordering communicated with Trainz multiple ways, including their online form. Unfortunately, I did not receive a response until the order had shipped and I was told that "buyer remorse" is my problem. Suggest more responsive customer service and an order cancel option for other customers as I have already taken my business elsewhere.