All reviews of Robbie Will

  • Review about: Monticello Shop

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent online purchase

    I recently made an online purchase from this store and let me tell you, it was a total nightmare. I placed an order on 3/10 and everything seemed good until I got an email saying my order was cancelled due to a "technical error." Ok, mistakes happen, so I decided to give them another shot and placed a new order on 3/12. Just two hours later, I got another email saying my new order was cancelled because they said my name was different. That was such a load of crap! My name was the same as before, they just didn't bother to read it correctly. And the kicker? They tried to bother me by calling me, even though I made it clear I didn't want to give my phone number due to a disability that stops me from talking on the phone. How rude can you get?