All reviews of Rocky Gerhold
Review about: G&B
Online purchase issue
I had a problem with an online purchase I made recently. Even though I got a confirmation email, my order wasn't showing up in my account. I tried to contact customer service several times through different ways like email, Facebook comments, and Messenger, but no one got back to me. It's really frustrating not hearing back, especially since I'm an international buyer with not many phone options. Online stores really need to focus on communicating well with customers globally. Hopefully, they'll do better in the future.