G&B - Overall Rating based on 18 reviews
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Online purchase issue
I had a problem with an online purchase I made recently. Even though I got a confirmation email, my order wasn't showing up in my account. I tried to contact customer service several times through different ways like email, Facebook comments, and Messenger, but no one got back to me. It's really frustrating not hearing back, especially since I'm an international buyer with not many phone options. Online stores really need to focus on communicating well with customers globally. Hopefully, they'll do better in the future.
Damaged Espadrilles
I just don't get how a company can treat their customers so poorly. I bought a pair of espadrilles from this store, and they were already damaged after I wore them just once. It's been a whole month now, and I haven't heard anything back from them about fixing the situation. The lack of communication and respect they've shown me, a customer who actually paid for their product, is just not okay. All they keep saying in response to my emails is that they're trying to get in touch with the brand. It's like they don't even care about helping me out. I definitely won't be shopping here again, that's for sure.
Multiple purchases of various products
Hey everyone, just wanted to share my experience with this shop. I've bought from them a few times now and I gotta say, the stuff they sell is top-notch and the shipping is super quick. But man, their website is a nightmare to navigate. It's like trying to find a needle in a haystack searching for the brands and products I like. They really need to get their act together and clean that up.
Legitimacy of products
I had a really bad experience with this company. I bought something from them and then started to think it might not be the real deal. I reached out to customer service a bunch of times to ask about returning it, but never heard back. It's just really annoying to deal with a company that doesn't take care of customer issues.
Tons of emails
Man, I've tried reaching out to them about six times and haven't heard a peep back! Is this place even legit? #ghosted
Overdue order
I'm so annoyed with this company's lack of communication and service. I've sent about twelve emails asking about my order placed last July, and I haven't gotten any replies yet. It's now August 5th, and I'm still waiting for a shipping confirmation. They told me on July 1st that they were waiting on a part of my order and would ship it soon, but I haven't heard anything since then. It's really frustrating to be ignored and not know if I'll get my package.
Sneaker purchase
I wasn't sure at first about trying out this company, but I took a leap of faith and ordered a pair of sneakers. When the package finally showed up, I waited a whole week before I even opened it because I was scared I was gonna get let down. But, turns out, the sneakers were spot on and totally legit. The whole buying experience went off without a hitch, and I got constant updates on shipping and delivery. Honestly, I can't complain about the service at all. I haven't run into any problems that needed me to reach out to customer service or use any other services, so I can't really speak to those parts of it.
International online shoe purchase
The process of placing my order was easy, but when I found out that the total price varied depending on the country because of the high exchange rates of the bank the website uses, I was pretty bummed. The shoes were listed at 450 bucks, but in the end, they cost me 525 bucks, which was more than what I could've gotten them for at other stores. On top of that, there were unexpected DHL taxes of 48 bucks that were tacked on to the final price. This whole situation really opened my eyes to the necessity of double-checking all expenses before going through with a purchase.
Online shopping experience
As someone who shops online often, I have to say that my recent experience with this store was amazing. The ordering process was super easy and simple, making it a breeze to find what I wanted on the website. The customer service was excellent, with quick and helpful responses to all my questions. Plus, the prices were fair and competitive, giving me a great deal for the quality of the products. And to top it off, the delivery was crazy fast – I got my order in no time, which totally blew me away. Overall, I'm really happy with my shopping experience and will definitely be coming back for more purchases in the future.
Speedy and efficient service
As a new customer here, I gotta say I was super impressed with the service from the employee Sara Aimo. She really knew her stuff when I asked about products, and she was quick to respond and handle my order smoothly. Plus, the fast shipping was a nice surprise – got my purchase in record time. Really appreciate Sara's top-notch customer service, and I'll definitely be back for more shopping in the future.
Amiri Sweatshirt
I had this annoying thing happen when I was trying to buy something on a website. I had picked out an Amiri Sweatshirt and was almost done with my order when I noticed that the size wasn't listed in my cart. When I went back to look, I saw that the sweatshirt had been sold out. It was frustrating to see that the stuff in my cart wasn't reserved, and it made me wonder if the shopping cart on the website is even dependable.
Discounted product
I was kinda nervous about ordering from this company at first ‘cause there weren't many reviews, and the ones I did find were mostly negative. But I decided to take a gamble, and boy, I'm so glad I did! The deal on the product I wanted was seriously mind-blowing. They processed my order super fast and got it sent out the very next day. It arrived at my doorstep in London within the same week, which totally blew me away. The product was packaged really well and came in perfect condition. I couldn't be happier with what I got!
Speedy delivery to Austria
I placed my order on Monday afternoon, and it got shipped out the next day. It arrived at my doorstep in Austria on Wednesday, which was super fast! I was really impressed with how quick and efficient the delivery was. Plus, the packaging was beautiful and the products were top-notch quality. The prices were also really good, offering great value for what I got. Overall, I was super happy and satisfied with the company's service.
Gianvito Rossi sandals purchase
Okay, so I gotta admit I was kinda worried about getting these sandals at first cause of some of the reviews I read. But man, I really, really wanted them so I took the plunge. I called up the number on the website and luckily someone actually picked up, which was a relief cause sometimes they don't answer. I chatted with Sara, who was real cool and spoke English. She checked to see if they had the shoes in stock and shot me an email to confirm. I paid up and the same day got an email from DHL with a tracking number. The sandals showed up three days later and let me tell you, they look incredible. I'm thrilled with my purchase and the customer service was top-notch. Definitely gonna shop with them again. Thanks a bunch, Sara! xx
Clothing
The service at this store was so quick and efficient. I got my order really fast and everything went smoothly. I definitely suggest checking out this place if you're looking for some awesome clothes.
Designer items at a discounted rate
The service I got was really great. The designer stuff I bought was super nice quality and a lot cheaper than other stores. At first, I wasn't sure, but I saw some good reviews and decided to go for it. I ordered on December 22nd and got everything by December 29th, which was way faster than I expected over the holidays. Everything looked perfect and I was so happy to snag them on sale.
Shoes purchase
Even though I heard some not-so-great things about this website, I decided to take a chance and check it out. And boy, am I glad I did! I finally found the pair of shoes I had been hunting for, and at a really good deal too, especially since they were out of stock everywhere else. The whole process of ordering was super easy, and I liked that they already included duties and taxes in the price, which is a big help for us UK shoppers. My package got to me in just three days, thanks to DHL, which was a nice surprise. All in all, I had a really good experience and wouldn't think twice about shopping here again.
A Review of G&B's Online Retail Services
I have been a client of G&B for several years now and I am extremely satisfied with the services they provide. Their online platform is user-friendly and easy to navigate, making it simple for me to find the products I need.
The customer service team is also top-notch. They are always available to answer any questions I have and provide helpful solutions to any issues that may arise. I appreciate the personalized attention they give to each customer and their willingness to go above and beyond to ensure satisfaction.
G&B offers a wide variety of products, from basic necessities to luxury items, at competitive prices. I appreciate that they frequently have sales and promotions, which allows me to save even more money on my purchases.
One of the things I appreciate most about G&B is their commitment to sustainability. They have a wide range of eco-friendly products and they are transparent about the environmental impact of their products.
Overall, I highly recommend G&B to anyone looking for a reliable, customer-focused online retailer.
Review with most votes
A Review of G&B's Online Retai
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