All reviews of Roselyn Kiehn
Review about: Cratejoy
Subscription purchase
I signed up for a subscription on Cratejoy and ran into a lot of problems. They promised 5 months, but I only got 2. When I asked for help, they told me to reach out to the seller, but the seller never responded. So I asked Cratejoy for a refund. They did refund me, but only for 3 months instead of the 5 I was supposed to get. When I pointed this out, they basically told me to deal with it through my bank. Even when I tried complaining to the BBB, Cratejoy ignored me. This whole mess made me feel like Cratejoy doesn't really care about making customers happy or taking responsibility for the sellers on their platform.