All reviews of Roselyn Torphy
Review about: World Market
Holiday items ordered
I recently bought some holiday stuff from the store and didn't have a great experience with their customer service. They said my order would ship in 2-3 days, but it took 8 days and only half of it was shipped. When I asked about the delay, the customer service folks I talked to were not helpful and didn't act professionally. They asked for info I had already given them at the start, and didn't seem interested in fixing the problem. The first person I talked to ended our chat out of the blue with no useful info, and the second person was dismissive. All they gave me was a useless tracking number and said I had to figure out the shipment status on my own. It was really disappointing and annoying to deal with such bad communication and unhelpfulness from the customer service team.