All reviews of Russell Beer
Review about: Gigi Pip
Delayed order
I bought something recently, but it's taking longer than expected to arrive. When I reached out to customer service for answers, I was told that there's a delay in shipping. They just said to sit tight and wait for it, which was kind of frustrating because I think customers should be able to pay when they actually get their stuff. This whole lack of communication and responsibility in the shipping process doesn't paint a great picture of the company's customer service. The shipping company responsible for the holdup should definitely be taking some heat for this.