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Review about: HomeSquare
king bed
I found a perfect king bed on their site so I ordered it.
After several days I wanted to get a delivery estimate only to find out that one wasn't available for my order. I tried calling several times but there is no apparent way to speak to a human on the phone.
It turns out that the manufacturer had discontinued this item but they couldn't be bothered to tell me this, even after going through their customer support procedure of sending an email and hoping someone responds. I was able to cancel my order, but the charge went from 'pending' to 'current' - they charged my credit card the full amount when I cancelled the order. Their literature says 7-10 days to get a refund. I have opened a dispute with my credit card company, hopefully this can be accelerated.