All reviews of Sally Warner
Review about: Bloomscape
Parlor Palm (medium)
I have had two very positive experiences with Bloomscape, and one — current — very negative one. Positive: Beautiful medium plant I requested as a gift; three small plants I ordered for myself. All perfection. Current order: medium sized parlor palm, and I had planned other orders as well. PROBLEM: Current order 5/7/2020. It is now 5/23, and I have not even received a tracking number. Cannot look up tracking number because they are “not available.” Managed to send in a query a week ago, but no response. Not sure it went through. Tried again today: impossible! It says information is missing though I filled out form in great detail. Missing information appears to be a photograph of the plant — which never arrived!! The charge certainly showed up on my Visa, though. And now I will have to dispute it, and I love (or loved) this company! If they can’t keep it going during this crisis, they should not be taking orders.