All reviews of Sam Bechtelar
Review about: Hurley
Stained jumper purchase
Oh man, what a mess! I bought a sweater online for a Christmas present, and it arrived with a huge, noticeable stain right on the front. How in the world did they not catch that before sending it out? I shipped it back immediately, but it's been weeks of pure aggravation trying to get this sorted out. Their customer service is a complete joke - they take forever to reply to emails and don't even pick up the phone. All I wanted was a replacement or my money back before the holiday, but instead, I was just told to "hang tight." It's completely ridiculous. I'm never giving them my business again after this disaster.