All reviews of Santos Watsica
Review about: Karmaloop
Order not shipped, partial refund issue
I've been a loyal customer of this online store for years, but lately, I've been really let down. I placed an order that took forever to ship, and when I contacted customer service, they just gave me the runaround. Eventually, they told me to cancel my order, and they went ahead and cancelled it without giving me any heads up. When I tried to reorder, I realized I didn't get a full refund. I asked about it, but they just cancelled my reorder and only gave me a partial refund again. It was super frustrating and made me feel like I was being ripped off and disrespected. I had to bring in PayPal to sort things out. This whole mess has made me lose faith in this company, and I won't be buying from them again.