Karmaloop - Overall Rating based on 20 reviews

55% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-19
Recent order shipment delay
I've been a customer of this website for a while and I've always been happy with how qu...Read on
Amir

Most relevant negative review

  2024-04-28
Clothing items
I recently had a bad experience with Karmaloop. It took almost three weeks for them to process an...Read on
J. Block

Review with most votes

  2020-10-05
Very good quality
Branded store familiar brands like Puma ,Adidas , Denim and many more.You have wonderful collect...Read on
Brandon

Reviews (20)

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    Recent order shipment delay

    I've been a customer of this website for a while and I've always been happy with how quickly my orders arrive. But, my last order was taking longer than expected and that got me a little worried. I know things are crazy right now with COVID-19, but I wish they had kept me in the loop about what was going on. I contacted customer service and they told me my order had finally been shipped. That definitely put my mind at ease.


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    Women's clothing with limited variety

    I was kinda let down by the limited selection of women's clothes at Karmaloop. It felt like they only had t-shirts, hoodies, crop tops, and tight dresses to pick from. The cool stuff they used to carry was nowhere to be found. Also, it was annoying trying to use PayPal to pay. The site gives a heads up that PayPal might not work, but instead of fixing it, they just keep it on there as an option, causing problems and transactions to fail. It would make more sense to just take PayPal off as a payment choice if it's not gonna function right.


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    Clothing items

    I recently had a bad experience with Karmaloop. It took almost three weeks for them to process and ship my order, and they charged my card right away which was frustrating. When I contacted customer service about the delay, they were not helpful at all. I was really unhappy with how everything went down and I won't be buying from them again.


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    Holiday package

    I'm a customer at Karmaloop, and I just bought a holiday package from them. Honestly, I'm pretty let down with the service. It's been more than a month since I placed my order, and I'm still waiting for my package to show up. I was really hoping to get it in time for Christmas, but it doesn't look like that's gonna happen. The fact that the company hasn't been keeping in touch or giving updates is annoying, and based on my experience, I wouldn't suggest purchasing from them.


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    Cute hoodie

    I recently bought this adorable hoodie from Karmaloop and I absolutely adore it! I ordered it online and was pleasantly surprised at how quickly it arrived from the US all the way to Europe. The delivery was so fast and efficient, it really amazed me! Also, when I had a question about the hoodie, Chloe from Support was incredibly kind and helpful. She took the time to answer all of my questions and made sure I was satisfied with my purchase. I will definitely be shopping with Karmaloop again!


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    Order not shipped, partial refund issue

    I've been a loyal customer of this online store for years, but lately, I've been really let down. I placed an order that took forever to ship, and when I contacted customer service, they just gave me the runaround. Eventually, they told me to cancel my order, and they went ahead and cancelled it without giving me any heads up. When I tried to reorder, I realized I didn't get a full refund. I asked about it, but they just cancelled my reorder and only gave me a partial refund again. It was super frustrating and made me feel like I was being ripped off and disrespected. I had to bring in PayPal to sort things out. This whole mess has made me lose faith in this company, and I won't be buying from them again.


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    Item received with defect and sizing issues

    The item I got was messed up as soon as I opened it, and the sizes of the other stuff I got were all wrong. Trying to send them back or swap them was a nightmare. The customer service was no help at all, and it took forever to finally get a shipping label for the return after a whole week of going back and forth via email. It was like pulling teeth just to get a simple thing done.


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    Shoes and clutch purchase

    My shoes and clutch took forever to get here! The shoes were okay, but the clutch looked cheap and had a sketchy tag on it. The tag said something about dangerous chemicals that could give me cancer or mess with my reproductive system. Pretty scary stuff! It made me think twice about buying from this company again.


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    Bailey UGG short boots purchase

    I just bought a pair of Bailey UGG short boots from this store and was a little worried because of some bad reviews I saw online. But I gotta say, my experience was really great. The boots were on sale for less than $90, which was an awesome deal. They arrived within the 5-10 day timeframe they promised and they were the real deal. I'm super happy with my purchase and I have to give props to the store for their outstanding service and legit products. Karmaloop has definitely won me over and I'll definitely be shopping there again.


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    cool clothes

    I only really liked a couple of the clothes on that website. It seemed kinda outdated compared to other cool sites. I think they should update it with infinite scroll and better filters to make shopping more enjoyable.


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    Clothing items

    I just wanted to share my recent experience as a customer at this online store. I have to say, dealing with their 3rd party vendors was a bit of a nightmare. The communication was seriously lacking, which resulted in delays processing and shipping my orders. Even though they had some great discounts, the fact that it took 1 to 1.5 months to receive my items definitely put a damper on the whole shopping experience. Time is money, and businesses really need to work on making their processes more efficient. I do appreciate the honesty in reviews like this, but when the supply chain is inefficient, it really affects customer satisfaction and loyalty in the end.


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    Affordable clothing items

    I get why lots of folks might be feeling unsure about giving this store a shot, especially with all the bad reviews it used to get. But here's the thing - those reviews are old news, way back before 2019. Trust me, I've been there myself and I've seen firsthand that they've made big changes for the better.


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    Recent clothing purchase

    I recently had a really bad experience with this company. Their lack of efficiency and communication is just not okay. I keep having problems with my orders and the service I'm getting as a paying customer is below par. It's worrying how they don't communicate well with outside vendors, and it's frustrating that their stock updates are always late. Overall, my experience with them has been pretty awful, so I would definitely advise others to be careful if they decide to deal with them.


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    Recent order delay

    I'm really frustrated with the service from this company. I ordered weeks ago and still haven't gotten my stuff. What's the point of online shopping if it takes forever to get your order? I've never dealt with such an unorganized company before.


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    Payment info re-entering, shipping to Canada

    My experience buying from this online store was pretty frustrating and disappointing. I had to keep typing in my payment info every time I added something to my cart. Plus, a bunch of stuff I wanted couldn't be sent to Canada. And I wasn't happy about the crazy high international shipping fees. And then, when I tried to use a discount code, it seemed like it made the shipping cost even higher! So, I just decided to refresh the page and skip using the promo code.


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    Super fly sweater

    The website was way too slow and kept crashing every time I tried to check out more cool stuff. It felt like being stuck on the first page of a boring book! I really hope they can fix it so I can browse through all the sneakers and hoodies without any issues. Plus, the layout was so boring, like shopping in a black and white movie. Despite that, I still managed to purchase my super cool sweater, so hopefully there are no hidden fees waiting for me!


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    Recent outfit purchase

    I just bought this outfit recently and I have to say, I am super impressed with how good it is and how quickly it got delivered. It came brand new and I got to wear it right away. I've been getting lots of compliments since then, with people even stopping me to ask where I got it from.


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    Great prices and selection

    Oh my gosh, the prices were amazing and they had so many awesome things to pick from. The website was a bit slow, but I think that's just because so many people are shopping. When my stuff arrived, it came really quickly and everything fit perfectly. I really appreciate that they show different body types on the models, it really helps to see how things will look on me. I'm excited to shop here again!


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    Better than Plndr

    So, I tried ordering the same thing on Plndr and it didn't go through, even though I entered all the same info. Their customer service sucks - I'm afraid someone might be using my credit card without me knowing. Now I only use Plndr to check out the brands. How can they be even worse than you guys, with such crappy service? Karmaloop, you really need to get that sorted out before it gets any worse for us customers and ultimately, for you too since you're associated with them. Either straighten them out or just cut ties, for real!


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    Very good quality

    Branded store familiar brands like Puma ,Adidas , Denim and many more.You have wonderful collections.My query is about just two days back delivery made by your courier partner .I was informed that deliveries are being delayed due to Covid19. Schedule delivery date already crossed,no information I had either coming or not coming.
    In late hours person called and said reason about failed delivery date.I agree with the situation and appreciate whole merchandisers of the world for their devoted services.But once you inform you are coming by so and so time you should come?
    This was a Adidas shoes XPLR and two hoodies Mint embroidered Grizzly hoodies .Nice colors prices are fine , but need some extra pain to make deliveries as per given time.