All reviews of Sara Basso

  • Review about: Farmbox Direct

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    medium box - only veggies

    I received a notice that i could make substitutions in my box but none were made. The box was almost all root vegetables which was NOT what i had requested. Half of the potatoes were rotten and had to be tossed in the compost. I basically paid almost $60 for a large bag of carrots, 1 onion, 2 hard as rock avocados, a small bunch of very tough kale, 6 or 6 potatoes (half rotten), 2 tiny sweet potatoes, 4 zucchini. I emailed a complaint and request to cancel. I received a response instructing me how to cancel online and was then charged for ANOTHER box which i have not yet received. Fortunately, i purchased with American Express so i am able to file a dispute with them.